tag:blogger.com,1999:blog-87641661893938053732024-02-20T10:20:36.850-05:00CustomerRamblingsStrange things customers say where i work.....alisahttp://www.blogger.com/profile/08703327116991485303noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-8764166189393805373.post-20851121492330100892010-02-14T14:55:00.002-05:002010-02-14T15:02:01.912-05:00Manufacturer's Defects?<strong>Customer (on phone):</strong> hi, i was wondering if i would be covered for an mp3 player?<br />
<br />
<strong>me:</strong> when did you buy the mp3 player? <br />
<br />
<strong>Customer</strong>: i bought it at christmas time.<br />
<br />
<strong>me:</strong> okay, why are you returning it?<br />
<br />
<strong>Customer:</strong> Well i just want to know if i am warranteed for it through Canadian Tire.<br />
<br />
<strong>me:</strong> Is it defective?<br />
<br />
<strong>Customer:</strong> well, my dog chewed it.<br />
<br />
<strong>me:</strong> i see.. well you cant return anything unless it is a manufactured defect, you know what i mean?<br />
<br />
<strong>Customer:</strong> Oh, well doesn't your card have insurance that will cover me?<br />
<br />
<strong>me:</strong> The credit card company does offer insurance, but you have to pay for it, and they will usually call you and offer it to you.<br />
<br />
<strong>Customer:</strong> Yeah, im pretty sure canadian tire has insurance for me.<br />
<br />
<strong>me:</strong> well i know they have insurance, but i really dont think it will cover something like that.<br />
<br />
<strong>Customer:</strong> oh, well i think they should. how can we find out?<br />
<br />
<strong>me:</strong> you'll have to call the phone number on the back of your card. But i dont expect them to cover your dog chewing on your mp3 player.<br />
<br />
<strong>Customer:</strong> okay, well im going to call them.<br />
<br />
<strong>me:</strong> alright then, bye.alisahttp://www.blogger.com/profile/08703327116991485303noreply@blogger.com0tag:blogger.com,1999:blog-8764166189393805373.post-86239091141376893052010-01-30T16:32:00.002-05:002010-01-30T17:25:17.310-05:00is this some kind of scam...?<span style="font-style: italic;">(this is quoted from another fellow employee's story..)</span><br />
<br />
<b>Lady</b> (goes to employee) I want a snowblower on receipt. <br />
<br />
<b>Employee</b> ok well the snowblowers are over here...<br />
<br />
<b>Lady</b> I dont actually want a snowblower. I want other things. But I need a snowblower on the receipt.<br />
<br />
<b>Employee </b>uhh what? what do you want to buy?<br />
<b><br />
</b><br />
<b>Lady</b> Lots of other things. Just show a snowblower on receipt!<br />
<br />
<b>Employee</b> Uh..if you want a snowblower on your receipt, you'll be taking a snow blower.<br />
<br />
<br />
<br />
Lady goes to customer service....<br />
<br />
<b>Lady</b>: If i buy a snow blower and return it.. can i keep the receipt showing i payed for snowblower, not the return?<br />
<b><br />
</b><br />
<b>Customer service rep:</b> Uh.. what? no...we have to show you returned it.<br />
<br />
<b>Lady</b>: i need a snowblower on my reciept!alisahttp://www.blogger.com/profile/08703327116991485303noreply@blogger.com2tag:blogger.com,1999:blog-8764166189393805373.post-5776772546208167052010-01-30T15:59:00.000-05:002010-01-30T16:11:21.171-05:00Its difficult leaving a store....<span style="font-weight: bold;">Guy</span> (at the store entrance, going the wrong direction, struggles to get through the twirl gates, that don't move in the direction he wants..)<br /><br /><span style="font-weight: bold;">Me </span>(at customer service, next to store entrance): You have to exit through the front doors sir.<br /><br /><span style="font-weight: bold;">Guy:</span> How do you get through here?! (sounding annoyed, still struggling with the gates)<br /><br /><span style="font-weight: bold;">Me: </span>Well you have to leave through the front doors sir, not here.<br /><br /><span style="font-weight: bold;">Guy</span>: Where?<br /><br /><span style="font-weight: bold;">Me</span>: The front doors are behind the cashiers (points in their direction)<br /><br /><span style="font-weight: bold;">Guy</span>: Where? (looking aimlessly in the direction i point..)<br /><br /><span style="font-weight: bold;">Me</span>: Over by the cashiers right there. (I point to them again, trying to be calm)<br /><br /><span style="font-weight: bold;">Guy</span>: You mean i can't leave through here? (aggravated..)<br /><br /><span style="font-weight: bold;">Me</span>: No, you have to leave through the doors by the cashier, sir.<br /><br /><span style="font-weight: bold;">Guy:</span> Where?<br /><br /><span style="font-weight: bold;">Me:</span> See the front doors by the cashiers right there?<br /><br /><span style="font-weight: bold;">Guy: </span> Oh. (and storms away, angry, in the direction NOT towards the cashiers.. )<br /><br /><br /><br /><span style="font-style: italic;">True story. word for word. I don't think this guy was foreign either.</span>alisahttp://www.blogger.com/profile/08703327116991485303noreply@blogger.com0